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We make use of ‘autodiscover’ technology, so that in the majority of cases, Microsoft Outlook can set up your account for you with only an email address and a password.

Automatic Setup

  • In Outlook, choose the File tab
  • Under ‘Account Information’, choose Add Account
  • On the Auto Account Setup page, enter your name, email address, and password, and then choose Next
  • Choose Finish

 

Manual Setup

If automatic setup failed, you can choose Manual setup or additional server types to enter your settings manually. Use these settings:

Account type: IMAP
Incoming mail server: imap.stackmail.com.
Outgoing mail server: smtp.stackmail.com.
Incoming server port (IMAP): 993
Use the following type of encrypted connection: SSL
Outgoing server port (SMTP): 587
Use the following type of encrypted connection: TLS

When setting up your account, please choose More Settings > Outgoing Server and check the box for ‘My outgoing server (SMTP) requires authentication’.

If you experience any problems with the connection or receive a certificate warning, please disable SSL/TLS encryption and change the incoming server port to 143.